My favourite claim story:
A couple of years ago I met with a young and very fit couple who at the time didn’t think they needed a review of their insurance and weren’t too keen on change. We went through the process and put a better policy in place, and last year she was unfortunately diagnosed with breast cancer. There was no better feeling than telling her she was being paid out her full Trauma Cover, especially when her previous insurance did not have a trauma policy. Having that financial freedom has helped her to focus solely on recovery without having to think about how the bills are going to be paid each month.