What our clients say
Ranz did a great job managing the customer experience aspect of the whole engagement process. I was well informed of the details of the proposed products which enabled me to make informed decisions.
Suni & Maz
We most definitely recommend Fran’s wonderful service to any/all friends and colleagues (have already been doing that as it happens!)
I have had that many insurance advisers contact me over the last two months, it could have been very easy to also get advice from other companies, however we were both very happy with Brett and his manner that we chose not to get a second opinion.
One thing that I believe separates a salesperson from a true adviser is that a true adviser will not sell a client a product if it is not the best option for them even at the advisers cost or loss of commission. Andy has shown me this by not trying to move my insurance as he felt that the company that I was with was actually the best for me.
I am so thankful that I had someone as personable and knowledgeable as Glen taking charge of my care. I just stopped worrying about any financial issues, and continued to contact Glen whenever I needed to. And he never let me down.
Fran has been very helpful with getting this property sale through. I really appreciate her support with this. My boy can now get settled into a permanent home before his baby arrives in June.
Anthony & Deirdre
It has been a pleasure working through the mortgage process with Haven. We are all still overwhelmed with excitement.
Thank you..thank you...thank you.
Thank you..thank you...thank you.
The thing that stands out with Sky is that she really cares about her clients, you are not just a number or a paycheck, she wants to get you the best cover at the best price.
Phil was very engaging - explaining to me what I already had in place and how to better work my insurance to my advantage. He was an attentive listener and very non-judgemental in his approach.
Francis and Zara
Sky was flexible and accommodating fitting us into her calendar. She kept us updated the whole way through the process, and was great at explaining everything we wanted to know, and some things we didn't realise we needed to know too!
Chequil was equipped with whatever info we needed and gave good advice very appropriate to what we asked. She made sure that our application was well taken care of.
Paul's organisation was exceptional. He was incredibly knowledgeable and I was informed very well by him; the process was very efficient.
Jerry was very clear and concise with the information presented to us. He is a very knowledgeable and friendly person whom I would highly recommend to anyone.
Sonya was great, took her time to explain and really found the best options for me and explained it in plain and easy to understand terms.
Phil explained everything thoroughly and discussed options with us, giving very helpful suggestions along the way. He has our best interest in mind.
Sam was just lovely - a pleasure to do business with such a lovely personable person. We were very comfortable to have her in our home. Our situation was unusual, however we feel that she was straight up and advised when she was unsure of anything, and always came back to us with information or answers when she said she would.
Josh was very good at explaining everything to us and guiding us in the best cover to suit us. He was also very friendly and is always a pleasure to deal with.
Richard's communication skills were awesome - he was very easy to talk to, patient and knew his stuff. He always ensured we knew what was happening, and was punctual for appointments.
Richard considered our personal, insurance and investment needs, then offered us options. He was also very accommodating and understanding.
Sam was personal and helpful. She knew what we wanted and individualised us as clients. Bravo!
Ranz communicated what was required very well and helped with understanding different cover options. He was able to help give a path to dreams my wife and I been talking about. Ranz was able to give insights with how KiwiSaver providers have different investment pools etc, and how there are conservative types and growth types. Ranz was able to meet my wife and I at a time when we were available which is awesome!!
Josh was easy to talk to, ask questions to, was flexible for time, and he also checked on us to make sure we were still understanding our insurance policy and procedures. Josh also kept us in the loop while we were transferring all our information to the new company that worked better for us. Overall a great experience.